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#38975 - 06/07/11 01:22 PM GLEN CAIRN GLASS
SHAGGY266 Offline
Member


Registered: 06/06/08
Posts: 6
Loc: ABERDEENSHIRE
Spoke to somone at the visitors cente ref ordering a glencairn glass and was told i could not order one . Was going to have it shipped with an order of a forum bottling. Very surprised by the persons attitude to my request , not the usual manner from ure staff . She must be having a bad day. I can understand why she will not post one out . Sorry to have to post this mail. But was taken aback by her attitude . Many thanks Graham Mcgill
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#38993 - 07/07/11 10:26 PM Re: GLEN CAIRN GLASS [Re: SHAGGY266]
autism Offline
Full Member


Registered: 13/05/02
Posts: 4055
Loc: sewickley, pa, usa
Don't let her one bad moment spoil the site. Since this is the first posting that I have seen on-site, I truly doubt that it will happen again.
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#38994 - 07/07/11 10:56 PM Re: GLEN CAIRN GLASS [Re: autism]
Raymond Administrator Offline
Full Member


Registered: 04/03/01
Posts: 5566
Loc: Bladnoch Distillery Nr. Wigtow...
Hi Autism,

I only saw Shaggy's posting a couple of hours ago and replied to him immediately that I'll try to find out tomorrow what went wrong. I hope he doesn't let this experience form his over riding view of Bladnoch but he has obviously had poor treatment and it's very important that we get feedback. Effectively the sale (or in this case, the non-sale) of a small glass has had an adverse influence on someone's view of the distillery. Shaggy has been a forum member for several years, so I'm pleased he's written rather than not tell me. Even though we've had many letters expressing positive views on many aspects of Bladnoch, the question still must be asked, how many people have had a similiar experience but haven't taken the trouble to write?

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#38999 - 09/07/11 08:12 PM Re: GLEN CAIRN GLASS [Re: Raymond]
autism Offline
Full Member


Registered: 13/05/02
Posts: 4055
Loc: sewickley, pa, usa
Since most people just say the heck with it and go away, Shaggy probably has done the right thing and his problem will get resolved.
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#39106 - 28/07/11 09:57 AM Re: GLEN CAIRN GLASS [Re: autism]
SHAGGY266 Offline
Member


Registered: 06/06/08
Posts: 6
Loc: ABERDEENSHIRE
Many thanks to raymond and his staff . Recived Glen Cairn glasses. All well. Keep up the good work and keep producing great whisky.
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#39111 - 29/07/11 06:13 PM Re: GLEN CAIRN GLASS [Re: SHAGGY266]
autism Offline
Full Member


Registered: 13/05/02
Posts: 4055
Loc: sewickley, pa, usa
SHAGGY266: Good to hear that all has been resolved AND that you took the time to tell the Forum!
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